Welcome to Incode Workforce!

Incode Workforce is a cutting-edge identity verification and management platform designed to ensure secure, efficient, and compliant handling of workforce identity processes. Whether onboarding new employees, managing access controls, or performing routine identity verifications, Incode Workforce provides an all-in-one solution tailored for modern security and operational needs.

What is Incode Workforce? Why are we doing this?

Incode Workforce is more than just a security tool—it's a comprehensive platform that simplifies and strengthens identity management for organizations. By leveraging advanced biometric verification, Single Sign-On (SSO) integrations, and seamless data workflows, we aim to:

• Ensure Security: Mitigate fraud and unauthorized access with robust identity checks.
• Streamline Operations: Automate processes like onboarding, verification, and access provisioning, reducing manual workload and errors.
• Enable Compliance: Support adherence to regulatory and security standards across industries.
• Enhance User Experience: Offer a frictionless experience for employees and admins alike with tools that are easy to use and integrate.

Our mission is to empower organizations with technology that is secure, flexible, and future-ready, enabling businesses to scale with confidence.

What are the Use Cases?

Incode Workforce is built to serve a variety of identity-related scenarios, including but not limited to:

Employee Onboarding and Enrollment

• Verifying employee identities during onboarding with ID capture and biometric checks.
• Automating the enrollment of employees into the organization's workforce identity network.

Access Management and Authentication

• Enabling secure access to systems and physical locations through SSO, MFA, and in-person verification methods.
• Supporting integrations with IAM platforms like Okta, Ping, and Entra to streamline role-based access controls.

Seamless Integration Options

• Integrating with ITSM tools, communication platforms like Slack, and third-party systems to streamline operations.

Analytics and Reporting

• Tracking failed verifications, monitoring enrollment metrics, and optimizing workflows with actionable insights.

What is the Structure of the Guides?

To help you navigate Incode Workforce and find the information you need quickly, our guides are structured into intuitive categories based on use cases and integration requirements. Here's an overview of what you can find in each section:

1. Workforce Core Product Guides

This section introduces the core features of Incode Workforce, helping you set up and manage your organization effectively:

• Setting up Your Workforce Instance: A step-by-step guide for configuring your Incode Workforce Dashboard.
• Workforce Dashboard Roles and Permissions: Learn about the different roles (e.g., Admin, Helpdesk staff) and how permissions are assigned.

2. Use Case Guides

Designed to address specific scenarios, these guides provide actionable instructions for common workflows, such as:

• Self-Serve Resets: Enable employees to reset their access credentials securely.
• Helpdesk Verifications: Equip Helpdesk staff to assist with employee identity verification.
• Interview Candidate Verifications: Streamline candidate identity verification during recruitment. Coming soon!

3. Okta Integration Guides

If your organization uses Okta as an Identity Access Management (IAM) provider, this section covers all aspects of integration:

• Incode out-of-the-box IDV with Okta: Get started with Incode on Okta's IDV standard.
• Okta as an IAM Provider: Step-by-step setup of Okta as your primary identity provider.
• Okta Authenticator Integration: Enhance security with Okta’s multifactor authentication.
• Okta Single Sign-On: Configure seamless SSO for your Incode Workforce Dashboard.

4. Microsoft Entra Integration Guides

For organizations using Microsoft Entra as an IAM solution, this section provides detailed integration instructions:

• Microsoft Entra as an IAM Provider: Set up Microsoft Entra to manage user authentication.
• Microsoft Entra External Authenticator Integration: Enable advanced external authentication options. Coming soon!

5. App Integration Guides

Expand your workflows by integrating Incode Workforce with other tools your organization relies on:

• Slack Integration Guide: Set up Slack for notification workflows, such as identity verification status updates.
• OpenID Connect Integration: Configure OpenID Connect for flexible identity management.
• Custom Integration: Learn how to build custom workflows using Incode’s APIs.
• Webhook Notifications: Automate alerts and updates for critical events in your identity management workflows.
• Practical ITSEC Examples: Integrate with Security Information and Event Management (SIEM) tools for advanced logging and monitoring and automate user management and access workflows with IT automation tools.

Each guide focuses on specific use cases and provides step-by-step instructions to help you implement and manage features effectively. Whether you're configuring your workforce instance, setting up integrations, or troubleshooting issues, these resources are tailored to guide you at every step.

If you're not sure where to start, we recommend beginning with the Workforce Core Product Guides to understand the fundamentals before diving into advanced use cases or integrations.